Terms of Use & Privacy Policy

Last Updated: 01-01-2025
At MyEcoPlates, we are committed to providing a secure, user-friendly experience for all visitors to our website and customers. These Terms of Use and Privacy Policy govern the use of MyEcoPlates.com and are in compliance with U.S. federal and state laws, including the California Consumer Privacy Act (CCPA) and other applicable privacy regulations. By using this website, you agree to abide by the terms and conditions outlined here.

Terms of Use

1. Acceptance of Terms

By accessing or using MyEcoPlates.com, you agree to comply with and be bound by these Terms of Use, along with our Privacy Policy. If you do not agree to these terms, please refrain from using the website.

2. Changes to Terms

MyEcoPlates reserves the right to modify or update these Terms of Use at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

3. Eligibility

By using MyEcoPlates.com, you confirm that you are at least 18 years old or have legal parental/guardian consent to use our services. You also confirm that you have the legal capacity to form binding contracts under applicable laws.

4. Account Registration and Security

To make purchases or access certain features, you may need to create an account. You agree to provide accurate and up-to-date information when registering. You are responsible for keeping your account credentials confidential and for all activities under your account.

5. Subscription Model and Auto-Billing

MyEcoPlates offers subscription services for customers who wish to receive regular deliveries of our eco-friendly products. By subscribing to our services, you agree to the following terms: Subscription Plans: You will select a subscription plan, including the frequency of shipments (e.g., weekly, monthly) and the types of products you wish to receive. Auto-Billing: By subscribing, you agree to automatic recurring billing on the selected billing cycle (monthly, quarterly, etc.) based on your subscription plan. Payment will be charged to the payment method on file. Subscription Charges: Subscription charges will be automatically processed at the beginning of each billing cycle. The total price will be displayed at the time of purchase, including any applicable taxes, shipping charges, and discounts. Cancellation: You can cancel your subscription at any time through your account page on MyEcoPlates.com. Cancellations must be made before the next billing cycle to avoid being charged for the upcoming period. Modifications: You may modify your subscription, including changing the frequency, products, or delivery address, by logging into your account. Changes will take effect from the next billing cycle.

6. User Conduct

When using MyEcoPlates.com, you agree to: Use the website for lawful purposes only and not for any fraudulent activities. Not post or transmit any harmful, abusive, defamatory, or illegal content. Not interfere with the website’s operation, including attempting to access accounts or systems without authorization.

7. Intellectual Property

All content on MyEcoPlates.com, including but not limited to text, images, graphics, logos, and software, is the property of MyEcoPlates or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, or display any content from this website without prior written consent from MyEcoPlates.

8. Limitation of Liability

To the fullest extent permitted by law, MyEcoPlates will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, including but not limited to loss of data or profits.

9. Indemnification

You agree to indemnify and hold MyEcoPlates, its affiliates, employees, and agents harmless from any claim, loss, or damage, including legal fees, resulting from your violation of these Terms of Use.

10. Termination

We reserve the right to suspend or terminate your access to MyEcoPlates.com at any time for violations of these Terms of Use or for any reason deemed necessary by us.

Privacy Policy

At MyEcoPlates, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By using MyEcoPlates.com, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information: Personal Identification Information: Name, email address, phone number, and billing/shipping address. Payment Information: Credit card details (processed via a secure payment gateway). Subscription Information: Details of your subscription plan, including product preferences, frequency, and payment history. Technical Information: IP address, browser type, and cookies for improving user experience and site functionality. Purchase Information: Order details, purchase history, and other transactional data.

2. How We Use Your Information

We use your information for the following purposes: To process your orders, manage subscriptions, and provide the products and services you request. To communicate with you about your orders, subscription updates, and promotional offers (unless you opt out). To improve our website, services, and user experience. To prevent fraud and comply with applicable laws.

3. Data Sharing and Disclosure

We will not share your personal information with third parties except for the following purposes: Service Providers: We may share data with trusted third-party service providers who assist with order fulfillment, payment processing, and other essential services. Legal Compliance: We may disclose information to comply with legal obligations, such as responding to a court order or subpoena. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve site functionality and personalize your experience. You can control cookies through your browser settings.

5. Data Security

We use appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Privacy Rights (Including CCPA)

As a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA): Right to Access: You can request access to the personal information we collect about you. Right to Deletion: You can request the deletion of your personal information, subject to certain exceptions. Right to Opt-Out: You can opt-out of the sale of your personal information. Right to Non-Discrimination: You are entitled to equal service and price, even if you exercise your privacy rights.

7. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information from our records.

8. International Transfers

While MyEcoPlates is based in the United States, if you are accessing our website from outside the U.S., your information may be transferred to and processed in the United States. By using our services, you consent to the transfer of your personal information to the U.S.

9. Changes to Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after such changes constitutes acceptance of the updated policy.

Contact Information

For any questions or concerns regarding these Terms of Use or Privacy Policy, please contact us at: 📍 Address: 21 Signal Knob Drive, Starburg, VA 22657 📞 Phone: +1 908 463 5975 🌐 Website:myecoplates By using MyEcoPlates.com, you acknowledge that you have read, understood, and agreed to these Terms of Use and Privacy Policy.  

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
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